Lazada Philippines Orients Filipinos of its Credible and Impressive Services

If being named as one of the most visited websites in Southeast Asia doesn’t count as a factor for you to trust Lazada then maybe being called the Best Online Shopping Site for 2013 by the prestigious award giving body, Golden Globe Annual Awards, will help sway you. Online shopping isn’t a concept Filipinos have completely grasped because until now, there are a lot of speculations about websites especially e-commerce sites cannot be trusted or are just out to scam innocent online by passers. And I am not here to put an end to such rumor. I am simply here to help prove you wrong about this hasty generalization. As much as there are many fraud sites out there, such problem does not exist in every e-commerce site seen online. One must simply know how to tell apart a legitimate online site from a site that is too promising to be true.

Lazada Philippines is considerably one of the most talked about sites in the Philippines for many reasons. World-renowned online venture company, Rocket Internet, supports Lazada’s very credible background. It owns up to its collection of products through multiple customer-oriented services including free delivery for a minimum purchase, convenient active hotline for administering purchase concerns, comprehensible methods of payments, impressive wide array of selections and many more. It has been featured in different forms of media like television (ABS-CBN & GMA), national newspaper (Philippine Daily Inquirer & Business World), magazines (Mega and Adobo) and many more. Its top selling brands include Apple, Blackberry, Panasonic, Fujifilm, Nikon, L’Oreal, Hugo Boss, Olympus etc.

Under the influence of Ebay and Amazon, Lazada has gained thousands of loyalists since its launch in February of 2012. But its unique twist makes it a needle in a haystack for it clearly embodies a service company that puts forward customer satisfaction. A service feature not very common to a lot of locally made online shopping websites. Security and safety have always been known as top concerns by online users whether Filipino or not. Lazada Philippines or Lazada E-Services, Inc passed the Payment Card Industry Date Security Standard after successfully taking the Self-Assessment Questionnaire (SAQ) and PCI DSS Security Scan tests. Its seal which can be seen on the lower part of the website is proof that all transactions made within the website are protected from any illegal transactions or criminal cyber attacks.

For concerns regarding the quality and performance of the products delivered, customers can simply address its issues to the 849 service centers Lazada currently partners with spread out all over the Philippines. Customers can also resend their products under valid grounds (list available on the site) via any LBC or 2GO branches. The reasons for return can be as serious as the product being defective to a sudden change of heart. Customers have up to 2 weeks to examine their order and if for any reason they are not satisfied, they can get a full refund or exchange after the item/s go through product quality assessment successfully.