Understanding
a company’s capability to provide you with what you need is most important
above everything else. Lazada Philippines has its own unique way of doing just
that. Just ask the Golden Globe Annual Awards when it picked the said online
venture as its titleholder of Best Online Shopping Mall for 2013. With profit
comes great service because who would continuously buy from a company that generally
doesn’t provide satisfaction to the buyer?
The
online venture created by the powerful company, Rocket Internet, owns up to
every human error possible by creating services that ensures customers of
ultimate service until the very end. It has a 14-day policy that allows returns
for either product or exchange or full refund. Unlike in other stores where
warranties are to be paid for, Lazada included a warranty applicable to all
types of purchases that lasts up to 14 days. Also, it has a customer hotline
available everyday even on holidays to receive calls regarding concerns,
suggestions, etc. If you don’t have a phone on hand, you can quickly access the
Ask Us tab on the right side of the website and submit your questions immediately
so as not to forget.
Lazada
makes it even more interesting by making deliveries free of charge for a
minimum purchase of P1000. Filipino online buyers residing in the opposite ends
of Luzon can experience just as much customer service without the extra cost.
All shipments made by the company are provided by LBC and 2GO and given how
these two are top leading delivery services in the country today, getting your
products shipped to your house will be no problem at all. If you’re feeling
troubled because you don’t have your very own laptop or tablet to accomplish
your shopping routine, you can download the official application available on
Google Play for free. This will allow you to access the website faster.
This
online venture is centered towards giving specifically Filipinos the ultimate
online shopping experience. But apart from the Philippines, it also has
branches in our neighboring countries like Vietnam, Indonesia, Thailand and
Malaysia all of which provide the same quality services Filipinos are getting.
It is affiliated with Zalora Philippines, a venture also under the mogul
company Rocket Internet and Price Panda, a website that compares the cheapest
affordable items for easy customer assessment.
The
internet has definitely made all things possible doable in the palm of our
hands and it would be a shame to let all of these form of advancements go to
waste. Lazada’s service centers are spread out all over the country making it
easier for customers to personally address their issues to the corresponding
brand company owning the item they ordered. Brands like Sony, Toshiba, Huggies,
HP, Hugo Boss are just few of the impressive list the aforementioned online
venture has in store for its customers nationwide. Under the accreditation of
PCI DSS (Payment Card Industry Data Security Standard), customers are safe to indulge in
endless shopping without having to second guess the security of their
surrendered account information.
No comments:
Post a Comment