Monday, June 24, 2013

Lazada sells not just its product buts its good service as well


Smooth selling isn't easy. If there's any company that can make it look easy, it's probably San Miguel or Ayala Corporation. But then that would mean that we would be stuck with these ageless brands making no room for up and coming sellers. If that became the case, then that would sadly be tolerating a type of economy that closes gates for new ideas. And for a country trying to gain respect from other neigboring countries in this aspect, this is terribly devestating not to mention discrete dictatorship. Thankfully, we are anything but that kind. New companies are encouraged to establish business entities and are given the freedom to pratice whatever nature of work they please.  

Lazada PH isn't your traditional kind of selling company but this doesn't isolate them from the rest of the successful and prestigious companies out there. Its unconventional manner of pre-selling paved way for many brands that are overlooked in malls because of its competitors' big names. A consignment store that sees to it that all types of brands are given the same type of recognition through various promotions. It singlehandedly dethrowned competition that have existed far longer than they have. Not through massive media advertisements but through its pure product service. 

Bad service can eliminate you from the frontline but good service, now that gets you elsewhere. Somewhere better. Talk is cheap especially when the company is unable to provide the service they proudly rave about. But Lazada has made itself worthy of its customers' trust with its long list of methods that have proven to be true by the customers themselves. They have a one week return policy that allows customers to return orders that may have been damaged during the delivery which is highly unlikely since shipments are done by either LBC or 2GO, two very well respected companies in their fields or have malfunctioned due to the quality of how it was manufactured. A list of possible mishaps are listed on the website that makes a customer eligible to return his order for a complete refund if deemed not the fault of the buyer. They are also accredited by PCI-DSS, an online security company that ensures customer registration in connection with any form of financial privacy. Products come with warranties up to 2 years in case the one week return with full refund expires. This serves as both protection and benefit for the customers. Setting aside the fact that they have an impressive catalogue that customers of all types can browse any day and time of the week, this online mall gives everyone equal opportunities of purchasing quality items that may not be sold all over the country. The shipments are available nationwide so even shopping addicts in the province can be provided accordingly. The promos will get you curious especially those discounts that reach up to 90%. But the service that comes along with every purchase is what will guarantee your return with maybe an even bigger purchase than before.

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