Lazada: company that offers more than what customers bargained for

It’s difficult to assess a company purely on first impression. First of all, an interface doesn’t necessarily measure up to the kind of service that site can give. A website’s reliability like Lazada Online Store is hard to determine firsthand. But as you go along the selection, ordering and delivery process, you get a better assessment on the site without bias. I’m going to share my personal experience so you’ll know what to expect as you go from one step to another. 

                My first visit to Lazada was intimidating at first. But it wasn’t because the prices of the items for sale were expensive. They were actually very affordable which shocked me at first because normally companies that hold more than a couple of thousands of items are known for overpricing their products to compensate for the money their capital. The selections surely won’t bore you because they have multiple categories to cover every craving you have in your body. Parents, bachelors, teenagers and even babies have a special section in the site tailored for every type of online consumer out there. The best part about the site is the several services they have that help customers feel safe in every purchase they make.

                Each order comes with individual privileges. My orders each came with separate two-year warranties from their respective manufacturers. This is a very good plus on the part of the consumer because most websites cut their ties the moment the items are delivered. So any mishaps that occur after the package has been paid for and handed over, despite the nature of damage being the manufacturer’s fault, will be neglected making the purchase a liability more than anything else. Another customer perk I got along with my warranty was a 7 days leeway to return my items. If ever something goes wrong, that entitles me to a full refund inclusive of the shipping fee I would initially have to pay for first to get my order back to the warehouse. Customers can also contact customer service with no charge to address concerns. All these additional services make it a lot easier for customers to try out buying from Lazada because are acknowledged ahead of time making the rest of the steps left in the process just technical. 

                The promos are also a handful but in a good way. A lot of the items featured are either discounted or acquirable through monthly installments depending on the type of payment you make use of. Since they partner with well-established credit holders like Visa and MasterCard, it gives customers a sense of relief that other corporations are in it making it seem a lot more official.

                If you can’t decipher whether a company’s reliable without having personally experienced their service, then the next safest way to do so is to take into account the policies, terms, rules, services etc that they offer to their clients or customers. Companies that offer policies that are to the customer’s advantage even before they request for such are always a good bet.




Lazada TVC