Friday, November 23, 2012

RELIABILITY at its best at Lazada Philippines- A Review


Anyone who isn’t as rich as Donald Trump or Oprah Winfrey would feel giddy about hearing the word ‘FREE’. It’s so hard to buy anything affordable today that are of good quality. It’s always either it’s cheap but can get easily broken or long lasting but expensive. Consumers drool over the word freebie or Buy 1 Take 1 because it gives us a sense of relief that we’re getting more than what we paid or bargained for. One of the online shopping sites in the Philippines that are making a buzz in the e-commerce industry is Lazada Philippines

They are one of the few sites that offer free delivery anywhere in the Metro Manila vicinity and in specific locations all over the Philippines. They also have daily and seasonal sales up to 90% which make each visit a new whole experience. I can’t imagine actual stores in established malls offering these kinds of promos on a regular basis. I guess that would defeat the purpose of them pricing their clothes at an above average pricing range. There’s so much about Lazada than overwhelms me that can get me talking for hours. But I can be really pessimistic at times and I’ve always seen the whole idea of getting freebies too good to be true. It’s like, I’m already paranoid as it is but for some reason, I always put myself in a situation where I would get even more worried about the simplest things. I have been able to buy from them twice already and everytime, I am tempted to buy everything I get my eye on. I have this habit of always following up with my order/s that’s why when I started buying online, my obsession over calling customer service or emailing them worsened. If it were in a real store, they would have probably slapped me in the face and dragged me out. I overanalyze and overact about anything that I lose control over which makes online shopping an even scarier experience for me everytime. But for some reason, I always end up buying something from online stores. I remember the first time I ordered from Lazada. I bought suede blue flats and school was only a few weeks away. Since I can get a little obsessive compulsive, right when I ordered, I already pictured all outfits that I would wear with it. I was always calling customer service. If I wasn’t busy nagging them on the phone, I would be online chatting one of their agents. If it weren’t for their nice employees, I swear I would be either dead or banned from calling them. I can picture my number being blacklisted for being too annoying. I’m glad that there has never been any bad experience with my previous transactions. Hopefully, the luck would carry on and I’d stay satisfied each time. I don’t think being careful is a bad thing. I always try to look at things in a whole different light as if I’m the only one sane in the whole picture. Obviously, I’m not.

Monday, November 19, 2012

Lazada Philippines Review: Impressive Delivery Details and Policies


Online shopping involves a couple of risks. That is especially true when it comes to shipping and delivery. As someone who buys stuff online, I am well aware of those risks. That is why I choose my sites wisely. And among those included in my short list of online shopping sites is Lazada Philippines.




Impressive delivery details and policies

This site has had successful operations in other Southeast Asian countries like Malaysia, Thailand, Vietnam, and Indonesia. But it has just launched its operation in the Philippines. Given that, I think it would be safe to say that it is still adjusting to the particularities of the Philippine market.

But in spite of that, I am very impressed by how efficient this site is. In terms of delivery, I have not encountered any problems. In fact, I like the delivery details and policies of this shopping site. Let me share with you some of the reasons why.

Free shipping... anywhere in the Philippines

For one, this site offers free shipping... at any point in the Philippines. This is definitely a rare deal. I have been buying a couple of things online and browsing through a multitude of sites, but it is very infrequent that I see offers like this. The fact is, it is a common practice for online shopping sites to charge shipping fees. The rates go higher as the distance furthers.

But that is not the case with Lazada Philippines. Here, shipping is free regardless of where the items will be delivered. Whether the delivery address is in Metro Manila, Luzon, Visayas or the farthest tip of Mindanao, the package will be delivered right at the doorstep free of charge.

So in the end, not only am I able to cut on the costs of the items because of promos and discounts, I am also able to save on the shipping fees. Hence, I am better assured that I am getting great deals and the best value for my money.

LBC


Another factor that I love about this site is that it has chosen a very credible partner for its delivery—LBC. This is the top courier service in the country. In fact, it is known for its secured and prompt deliveries. So far, it has lived up to that promise and all my deliveries arrive as scheduled, if not earlier. Plus, I can also monitor the items I purchased. All I have to do is call up the site and ask the customer service representatives about my package. From my experience, they have always been very helpful and courteous.

At the same time, the items are well taken care of so I can be at peace that the items I purchased will not be damaged during transportation. The products are placed in bubble wraps. Plus, there is also an additional blue-colored special wrap bearing the name and logo of Lazada Philippines. Hence, the items are totally secured from dents and other defects that may be incurred because of the bumps and bounces during shipping. 





Wednesday, November 14, 2012

Lazada Philippines Review: Prompt and Secured Deliveries



Delivery is one of the common problems encountered by online shoppers like me. Fortunately, I have not experienced it myself. This is because I carefully choose the websites where I do my shopping. In this regard, one of the very few sites I trust is Lazada Philippines.

Delivery woes

I have heard and read about various bad experiences of online shoppers like me when it comes to delivery. There were those who had delays in the shipping of the items they bought. On the other hand, some received the wrong items. And there are also customers who found damages or defects in the delivered items.

All of these are risks involved in online shopping. Although for me there are certain instances when these cannot be helped, that does not mean that I condone delivery problems. I still think online shopping sites should have high standards when it comes to shipping and delivery details.  And this is exactly what I experienced in Lazada Philippines.

Prompt and secured delivery

One of the things I love about this online shopping site is its prompt and secured delivery. Since I live in the Metro Manila area, the site says I should be able to receive the items I ordered in 5 days since I finalized my transaction.

And lo and behold, this site lives up to that promise. I have not experienced delays in shipping. There are even instances when the package arrives earlier than I expected.

 
More than that, this online shopping site also partners with the top courier service in the country—LBC. Hence, I am assured that my package is handled well. LBC is known for the security of their deliveries. The items are carefully shipped so there are no damages or defects incurred. Plus, the items always reach the hands of the customers.


This prompt and secured delivery is important for me as an online shopper. The last thing I would want is to find out that the items I paid for were lost during shipping. That has actually happened to me before with another online shopping site and courier service. My money was wasted and I had to pay additional fees just to have another item shipped. This is one of the main reasons why I have become very cautious when buying things online.

Fortunately, this is not the case with this online shopping site. That is why I enjoy shopping here. I am given a feeling of security, and I know that my money is in safe hands.

The bottom line

Lazada Philippines is not always perfect. In fact, not one online shopping site is. This is because online shopping is inherently risky. A site which claims that shoppers will not encounter any problem at any time may be nothing but a scam.

But what is important to me as an online shopper is that these risks are minimized and only happen on occasion. The site must also make up for it. At the same time, precautionary measures must also be in place. And this is exactly what this site offers. Its shipping details are great; plus it has partnered with one of the most trusted courier service in the Philippines to ensure customer satisfaction.




For more related Articles:
Lazada News

Lazada Press Release