Thursday, December 6, 2012

Lazada’s Reliability is Off the Chain- A Review


Online shopping is slowly and steadily being adopted worldwide and the Philippines is definitely not going to be left behind. A gallimaufry of online shopping websites has sprung up like wild shiitake mushrooms after a hard downpour and one of those websites is lazada Philippines  . This increase of online shopping websites can be attributed to the exponential increase of internet users not just in the Philippines but all over the world and even though some anecdotal statistics reveal that internet shopping represents a small part of retail sales in developing countries like the Philippines, it is still heading towards the direction of drastic growth. Online shopping is definitely going somewhere and it is going there like Flash Gordon on steroids. Given the broad spectrum of online shopping website options, comes the question of reliability. Like how would an unsuspecting newly converted online shopper know that he or she is dealing with a reliable website?  There is a whole laundry list of criteria that a smart online shopper can go through to make an informed decision on which they can trust. I am going to share those reliability criteria that you should look for and that I also found when I was doing research about Lazada Philippines.  Here are just some of them:
#1. Google the name of the online shopping website and check out if there are reviews and forums where the online store is being discussed. Those forums have real respondents or real customers that may already have and experience with the particular company and can be a trusted source. It’s obvious that if the feedback is mostly positive then it could be a website that you can probably make purchases from safely.
#2. Observe the merchandise or items posted on the website. Check if they are moving, meaning if they are selling. Check if the stocks are updated if not regularly it should be periodically. That is an indication that a lot of shoppers are buying which means that a lot of consumers trust the website. That’s a plus on the reliability meter.
#3. Get on the online stores’ mailing list. Most websites will have a form that you could fill out with your email address so you receive updates. A legit website will usually send their customers regular updates about promotions and new products.
#4. Call customer service. This is a no brainer I think. If no one is picking the phone up then something is probably amiss there.
#5. Scrutinize the product description of the items. Check if they provided enough information about the product being sold like specs, dimensions, sizes etc.
#6.Review the available payment options. A good shopping website provides their customers with a variety of ways to pay. I don’t know of any website currently that has credit card payment as the only option to pay.
#7. Lastly, look around the website for a seal of approval from a known payment industry certification council like PCI-DSS (Lazada is PCI-DSS certified) a payment security standards council which guarantees that a website is free from security vulnerabilities.
Like what I have said, I have put Lazada through these tests and it aced its way through which means you won’t need to look further for proofs. I did it for you. Go ahead and start shopping because Lazada is as reliable as your favorite bank.

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