Lazada Philippines: The Philippines’ Online Shopping Mall

Online shopping has not always been my cup of tea. You see, I have the tendency to stick to the things I am used to. And that includes shopping in actual or land-based malls, boutiques and shops. But when my friends introduced me to Lazada Philippines, I kind of changed my mind.

There are a lot of things to love about this online shopping site. I can definitely attest to that. And that is why it got me hooked up to it. I have actually been visiting it lately it even if I just want to do some window shopping. The same is true if I need to buy something for work or for my home.

Philippines’ online shopping mall

One of the best things about this online shopping site is the wide variety of products as well as the convenience it brings. In fact, it has been dubbed as the Philippines’ online shopping mall. It was launched in the country just recently, but it is already considered as the fastest growing online shopping site here.

I, for one, do not really find this surprising since it has around 4,000 items in its inventory. This is pretty rare. I have visited other online shopping sites but I do not usually encounter this much variety in products.

One-stop shop for all my shopping needs

Speaking of the wide variety of products, I also think that the Lazada Philippines is rightly called as the Philippines’ online shopping mall because it is like a one-stop shop for all my shopping needs. To the left you will see a screen grab of the website to help you understand what I am talking about.

As you can see, there is a multitude of categories to choose from. So whether I want new books to read, or I need a new phone, I can find what I am looking for in this website.

Or say for instance I need some appliances, furniture pieces and decors for my home, I can also buy here. The same is true if I am looking for the hottest gadgets as well as items in fashion.

So in essence, it takes away the hassle of having to go to multiple boutiques or shops when I have to buy different things.



Trusted brands

Last but certainly not the least, another thing that I love about the Lazada Philippines is that it offers items from the most trusted and credible brands which have established a good name and reputation all over the world. That means I have no trouble finding high quality products.

 

This website which has been dubbed as the Philippines’ online shopping mall makes it a point to give their customers convenience in shopping because it readily gives them the best products coupled with superb service.

With that, I do not have to look far and wide just to get satisfied with the items that I am shopping for. I just have to check out the website and choose from the branded items offered for sale.

Lazada Philippines: Commendable Delivery Service

Delivery has always been one of my apprehensions when it comes to online shopping. I have heard a couple of stories about online shoppers not being able to get the items that they ordered only to find out that they have been victimized by scammers. Then there are also stories about too much delay in item delivery. But then I figured, there is a solution to this: find an online shopping website that has good delivery service. In this regard, I am pleased to have found Lazada Philippines. Here is a screen grab of their homepage:

The fact is, I have been frequenting this online shopping site for quite some time now. And I must say, this is one of the handful of websites I trust for my online shopping needs. It has never failed to meet my expectations.

Great delivery service

One of the many things that I love about this online shopping site is its great delivery service. Since I am very particular when it comes to delivery, I choose my online shopping sites well. And so far, this online shopping site has proven to be reliable when it comes to delivery.

Prompt delivery

For instance, I highly appreciate the fact that it has prompt delivery. This online shopping site delivers within the time period it has promised. Although some people say that they have experienced delays, that is not true for my case. In fact, all the items that I have bought so far have been delivered just in time.

There were even instances when the items were delivered a couple of days in advance. At the time when I was doing my research, I have also read reviews by other customers of Lazada Philippines and I found out that they also experienced advanced deliveries. Clearly, there are a number of people who highly commend the quick delivery of this online shopping site.

Delivery updates

I also highly appreciate the fact that the customer representatives from this website are very friendly. They are more than willing to give you updates on the delivery of the items you ordered. There was this time that I called them up to check on a big purchase I made. They sufficiently answered my questions as to where my order was and when it was expected to arrive.

This is important for me as an online shopper. I have to get a feeling of security that the items I ordered will be given to me as promised. Although I understand that some problems may be encountered along the way because that is one of the risks of having items delivered, I still need to know the exact status of the things I purchased.

So if you have any questions about delivery, here is the hotline of the customer service department of this online shopping site:

Conclusion

In the end, I would really recommend Lazada Philippines to other online shoppers. Not only do they offer a wide variety of items for sale, they also offer great delivery service. Wherever you are in the Philippines, they will give you the items you ordered right at your doorstep. 

Lazada.com.ph Customer Service Experience Review

I’ve learned about Lazada Philippines thru a website advertisement.  Out of curiosity, I hurriedly click the link and browse the site. It’s like a department store (think of SM) but this one is online.  Personally, I’m used to buying stuffs online. As a matter of fact, my favorite is Multiply site because it’s a seller’s haven and you can find everything and everything in it. This Lazada thing though is new to me. I have not experienced buying on an online mall but since I really wanted to get a new luggage bag, I decided to give this site a try.
Fortunately, they still have a stock of the luggage bag that I want. I hurriedly purchased the item and used my credit card as a mode of payment.  The following morning, I’ve noticed that I still don’t have their confirmation in my email. I decided to call their hotline. The agent who got my call was really polite. Though I’ve read some negative comments about the site and their customer service, I was surprised that the one I’m talking was easy to deal with and absolutely know what to say. I went on to ask about my confirmation. She said that they already received my payment and that they were already processing the delivery of my item. She said that it will take about two to five days. I honestly don’t have problems with the delivery so I said I’m fine with it. 
I was expecting the item yesterday morning but it didn’t come. I called their hotline again and surprise! Surprise! The agent who answered my call addressed my concerns carefully. Again, he said it was already processed and asked me to wait until the following day. Worried that I was, I asked him a lot of questions about the item I’ve purchased. I asked if it really was ready for delivery and it was not out of stock. He was patient enough to guide me and explain the process. He even said that since they just started in the country (the site is also on other Asian countries as well), they are encountering a lot of problems due to the high number of orders they are receiving. But he assured me that the site is legitimate and that they are working to improve their services. What he said calmed me. I guess.
The package arrived this morning. He was right. Yes, there was some sort of delay but come on, it was only for a day. For my conclusion, I guess we should all give this Lazada PH a break. They are just starting so we should all expect some problems but the company is real and the staffs are good. I have read negative reviews but as per my experience, everything went well. I’ll definitely shop at the site again. I hope you guys too.